Flight Cancellation Policies
BLADEone Flights and BLADEone Faena Packages
BLADEone tickets are non-refundable. You will receive a credit that can be used on future BLADE flights for your fare if you cancel outside 7 days of your departure. See the Operator-Participant Agreement to learn more about cancelations.
If you booked a seat on a Pre-existing Flight: (excluding BLADEone)
You may cancel your Seat reservation(s) for a Pre-existing Flight by providing notice to Blade more than 24 hours prior to the scheduled departure time of the Flight. You can cancel in the Upcoming Trips section of your app or by calling Blade at 844-FLYBLADE (844-359-2523). In the event of a cancellation pursuant to these terms, Blade will credit your Account with the amount charged for the cancelled Seat that may be used for future travel for up to 12 months from the date such credit is issued. Blade will not offer cash refunds for any cancellations. A cancellation made within 24 hours of flight time will result in a forfeiture of the full ticket fare.
If you Crowdsourced a Flight:
When you launch a charter for crowdsourcing, and need to cancel, you may do so only under the following conditions: 1) it is at least 24 hours prior to the scheduled flight time AND 2) no seats to third parties have been sold. In this case you may notify Blade and cancel your flight and Blade will credit your Account in the amount of the fare charged.
If you Chartered a Flight:
Charters of an entire aircraft must be cancelled with the following notice: (A) greater than 24 hours in advance of scheduled departure time of the Flight for helicopter and seaplane charters; and (B) greater than 72 hours in advance of the scheduled departure time of the Flight for all non-seaplane fixed-wing charters, such as jet and turboprop charters. You can cancel on the App or calling Blade at 844-FLYBLADE (844-359-2523). In the event of a cancellation pursuant to these terms, Blade will credit your Account with the amount charged for the cancelled Flight that may be used for future travel for up to 12 months from the date such credit is issued. A cancellation made within the required cancellation periods listed in subsections (A) and (B) above will result in a forfeiture of the full Charter price.
Flight Delay Policies